What is mystery shopping? A mystery shopper is an independent contractor who visits a business to evaluate customer service, the appearance and condition of the facility, or a combination of both. Mystery shoppers are usually paid a flat rate for the job in addition to a reimbursement for the purchase made.
To be a mystery shopper, you must have an attention to detail, be able to articulate your opinion, and have strong organizational skills. Some sites that are considered mystery shopping sites also include “merchandizing” opportunities. Tasks may include setting up displays in stores or demonstrating products.
Most of this work is strictly on an independent contractor basis. You will apply with their site and they will notify you when they have something for which you might be eligible. In some cities, mystery shopping is very competitive. The better that you do with your work, the more likely that you are to get more assignments.
Do you need to pay to register with a service? No! Is there a benefit? Maybe. You can register with a service and pay for year’s worth of access to their database. Often you can get emails anytime jobs are posted in your area. It may be worth a little investment (never more than $100) to get you started. If you would rather go at it on your own, we are including a great list of sites that you can register with on your own. We’ll do our best to continue to update this list regularly.
A Step Above Service Evaluations
A Top Shop
A&A Merchandising Ltd.
ACPV
Acra, Inc.
Amusement Advantage
Ann Michaels & Associates, Ltd.
Anonymous Shoppers & Assessments of Pittsburgh (A.S.A.P.)
Ardent Services Inc.
Associate Consumer Evaluations (ACE) Mystery Shopping
B Business Solutions
Bare Associates International (BAI)
Barry Leeds & Associates
Best Mark
Beyond Hello
Beyond Marketing Group
Business Evaluation Services
Business Insights Group
Byers Choice Inc.
Campus Consulting
Capstone Research
Certified Reports, Inc.
Check Mark, Inc.
Check Up Marketing
Cirrus Marketing Consultants
CKA Group, Inc.
Consumer Impressions
Consumer Pulse
Consumer Research Group (CRG)
Corporate Research International (CoRI)
Count on Us
Coyle Hospitality Group
Creative Image Assoc.
Cross Financial Group
Customer 1st
Customer Perspectives
Customer Service Experts, Inc. (CSE)
Datatron
David Sparks & Associates (DSA)
DSG Associates
Devin Hill Associates
DSG Associates
Ellis Property Management Services (EPMS)
Evaluation Systems for Personnel
Feedback Plus, Inc.
Full Scope Mystery Shopping
Global Compliance Services
Golden Resources Marketing Group
Graymark Security Group
Green & Associates
Greet America, Inc.
Hilli Dunlap Enterprises
Hindsight
Howard Services
ICC/Decision Services
Imaginus
Imyst
Infotel
Instant Reply
IntelliShop
J M Ridgway Company
Jancyn Evaluation Shops
JC & Associates
JM Ridgeway
Ken-Rich Retail Group
Kinesis – CEM
Management Consultant Group
Market Viewpoint
Marketing Systems Unlimited
Mars Research
Mass Connections
Mercantile Systems and Surveys
Michelson & Associates
Mosaic InfoForce
Mystery Guest, Inc.
Mystery Shopper USA
Mystique Shopper
National Shopping Service (NSS)
National Shopping Service Network, LLC (NSSN)
Nationwide Services Group, Inc (NSG)
Northwest Loss Prevention Consultants (NWLPC)
Pacific Research Group
Person to Person Quality
Premier Service Consulting
Prince Market Research
Promotion Network, Inc.
Professional Review
PulseBack
Quality Assessments Mystery Shoppers
Quality Assurance Consulting (QACi)
Quality Consultants, Inc.
Quality Marketing
QualityWorks Associates
Quest for Best
Reality Check Mystery Shoppers
Restaurant Evaluators
Rickie Kruh Research & Marketing Group
Rocky Mountain Merchandising
Retail Quality Assurance
Satisfaction Services
Second To None, Inc.
Secret Shopper
Secret Shopping Services
Sensors Quality Management Inc
Sensus
Service Alliance
Service Check
Service Evaluation Concepts
Service Excellence Group
Service Impressions
Service Intelligence
Service Performance Group
Service Research Corporation (SRC)
Service Sleuths
ServiceProbe
SG Marketing Group
Shop’n Chek Worldwide
Shoppers’ Critique International
Shoppers’ View
Shoppers, Inc.
Signature, Inc.
Sinclair Service Assessments (SSA)
Speedmark Information ServicesSystem Chec
Taylor Market Research
Taylor Nelson Sofres – TNS Intersearch
TES/RapidCheck
Texas Shoppers Network
The Pat Henry Group
The Performance Edge
The Quest For Best
The Secret Shopper Company
The Shadow Agency
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